Corporate F2F Courses
Why our in-house Corporate F2F Courses?
TAILORED
We tailor our approach to suit your organisation’s culture and address the key challenges that your business is experiencing.
FLEXIBILITY
You tell us how you’d like the program to be delivered. It could be a 1 hour, half day, full day or set over multiple days. We also use Videography to engage virtual team members without all team members needing to be face to face.
EXPERIENCE
We have 20+ years of experience holding the attention of leaders, managers and staff in delivering a depth of content and insight that has an immediate impact on how staff perform post training.
RESULTS
Hundreds of projects have been completed and our repeat clients suggests it must be working.
The internal Culture Program was one of the most valuable programs I’ve completed since entering a leadership role. So many tools were provided that I can use them immediately and easily.
Senior Art Director, M&C Saatchi Australia
All programs are tailored using the 4-MAT Instructional Design Methodology.
Our facilitators have real commercial experience and bring their own specialist skills to their role. They are highly experienced at what they do and we make sure they stay sharp with a constant in-house assessment and professional development. That’s right, we test our own instructors.
Corporate F2F Training
Self-Management skills
Perception of the self and others
Managing personal habits and emotions
“DPA did an outstanding job with our senior leadership team, working to improve our understanding of how we operate under high pressure and opening our eyes to some new thinking and approaches”
NAB Bank Ltd. Infrastructure
Key Program: Self-Management Skills
How do you perceive yourself? How do you perceive others? How do you manage your personal habits, emotions? How do you react to adverse situations?
Clear and confident communication is the key to establishing business relationships and often is the difference between a long lasting business relationship, and the ones who will ‘be in touch’ that never call back. The speaker’s demeanor in pitching or presenting directly influences how confident a client will be with your product or organisation.
Growth Mindset
This program focusses on developing the skills of staff in having a growth mindset. This mindset relates to thinking your ability can change as a result of effort, perseverance and practice. Staff with a growth mindset see mistakes as a way to learn and embrace challenges and persist in the face of set backs.
Self-Awareness + Emotional Intelligence
This program is about understanding yourself. You will learn to observe yourself and understand how your perceptions of yourself, others, and the situation are driving your actions. You will learn to manage your emotions so you can think and act objectively.
Resilience In Self
This program will provide the tools and strategies to be emotionally resilient to stress and changes at work. It will assist in how to remain positive and productive in challenging workplaces. You will develop a clear understanding of how thinking drives your behaviour and how to reframe thinking.
Key program: People Skills
How to best interact and work with others so you can build meaningful work relationships, influence and motivate other people’s perception of you and your work.
Presentation Skills
- Choose presentation strategies, format and delivery methods for your target audience and select presentation graphic and visuals that suit the format.
- Know how to use the Presentation Circle™.
- Explain desired outcomes of the presentation with your target audience while monitoring non-verbal and verbal communication of participants.
- Provide opportunities for participants to seek clarification on central ideas and concepts, and summarise key concepts at strategic points to facilitate understanding.
Selling by stealth 90 day sales transformation
- Recognise opportunities to get under the radar to engage at the right level.
- Leverage an understanding of stealth to identify unmet customer needs and convert these into revenue.
- Mapping strategies to embed your organisation with your existing customers.
- How to answer the question “Are we selling high enough?”
- A 90 day action plan with access to 5 YouTube videos.
Merit Selection Behaviourally Interviewing & Unconscious Bias
- Apply the recruitment and selection to merit selection principles.
- Apply best practice strategies to make valid and informed choices in selections that better predict future performance.
- Understand the importance of selection and onboarding to retain valuable employees.
- Use questions to focus on skills, abilities and personality.
- Using questions based on the situation, task, action & result (STAR method).
- Developing an enhanced appreciation of the prevalence of bias.
- Unconscious bias + cognitive biases in decision making.
Project Management
- Manage workplace projects effectively using practical insights into the critical knowledge of Project Management.
- Develop project management plans by defining project scope and boundaries while implementing project schedules.
- Manage budgets, quality and risk within projects while managing project stakeholders and communication plans.
- Review software and uses.
Change Management Training
- Identify the steps of a Change Management Framework.
- Develop the skills using a Case Study.
- Describe how Change Management + Project Management fit together.
- Use the Change Toolkit.
- Understand how to monitor and embed change.
Innovation and Sigma 6
- Improve processes holistically.
- Use of DMASIC and DFSS.
- Improving Client Value.
- Achieve measurable results by the application of the tools.
Ethics and Probity
- Promote ethical standards by discussing their interpretations of acceptable and unacceptable conduct.
- Define desired ethical conduct while developing ethical team values through collaboration and leadership.
- Monitor and report on compliance with business and legislative requirements.
- Understand the importance of Probity
- Practise skills using a Case Study + Simulation.
Frontline Leadership
- Model high standards of leadership performance and behaviour while establishing key performance indicators to meet your organisation’s goals and objectives.
- Leadership models reviewed and discussed.
- Support team members to resolve conflict.
- Develop a leadership action plan.
Manage People Effectively
- Understand employee satisfaction.
- Team Collaboration and results.
- Assessing Performance.
- Performance Management.
- Review case studies.
Coaching and Mentoring
- Promote a coaching and mentoring culture, linked to other human resource strategies in your organisation.
- Implement learning agreements and monitor participant progress while addressing any difficulties or disputes.
- Acknowledge positive contributions of individuals to coaching and mentoring and act on opportunities for improvement.
Human Centered Design and Innovation
- Recognise the historical and technological shifts leading to Design Thinking.
- Empathise with the end user and their needs to extract deep consumer insights.
- Brainstorm potential solutions by tapping into the diversity of expertise, personality, opinions and experiences of the core team select and move the best ideas to low fidelity prototypes to engage smaller audiences faster.
- Review Case Studies.
The Power of Influence
- Build credibility in the workplace through techniques that enable you to influence a variety of scenarios.
- Leverage expert knowledge and understand common misconceptions to know what influence really is, as well as what it isn’t.
- Explore and identify your preferred influencing style and how to apply other styles to a range of situations and contexts.
Business Case Formulations
- Understand the purpose and content of a business case as it applies in different contexts.
- Apply industry-best practice steps for developing a business case that explains rationale to senior leaders and stakeholders.
- Quantify the various benefits of undertaking a project or task and interpret the appropriate financial data including cost.
Customer Focus
- Assess customer needs and provide constructive advice.
- Diagnose problems in matching service delivery to customers and promptly action procedures to resolve customer complaints
- Understand Net Promoter Scores and Action Planning.
- Develop strategies to obtain customer feedback for improving the provision of products and services.
- Review client satisfaction with service delivery.
Performance Management
- Allocate work in a way that’s efficient, cost effective and outcome focused while developing performance indicators with relevant staff.
- Provide on-the-job coaching to improve performance and conduct informal and formal structured conversations.
- Understand Achieving vs Working Towards vs We Need to Talk.
- Manage disagreement while recognizing and rewarding performance.
Coaching Services :
Our Coaching Program is aimed to empower employees by developing trust from one to two-hour regular conversations. The overall purpose of this program is to make the individual accountable.
We help our clients set goals and develop plans that will stretch their conventional thinking and we’ll provide meaningful feedback and ensure they have clear accountability for improvements.
We also review and help employees recognise achievements and set development/improvement plans.
Coaching sessions are flexible and adaptable to your business needs. Our evaluation and reporting of the coaching will measure satisfaction with the coaching, application of knowledge, measured behavioural change and team feedback.
Next steps
Following a briefing we will provide an approach.
Upon acceptance, we begin with surveys, reviews and interviews to set a benchmark for your desired outcomes.
“We are excited to work with you. Let’s build something great together.”
Team Building Programs
Why us?
In business, we understand there are many and varied options when it comes to sourcing a company for team building, corporate training or event planning.
What sets us apart is our vision, values and commitment to the following:
- Our programs and events are tailored to your business outcome.
- We are available for events anywhere in Australia and New Zealand generally utilizing local staff.
- Our events and programs are for any group size from under 10 to over 1,000.
- You will have one primary point-of-contact through the relationship.
- We strive to match our trainers and staff to your culture and event.
- We are committed to creating positive team cultures.
We offer a range of unique Team Building activities.
- Start a Business. Here is how a client explained this 1 day activity:
“ We had this activity at our recent annual conference. We were in 6 teams of 8. We were given a 5 minute brief and a 10 page document and on IPAD each. The document explained a real challenge in our actual business. Our budget was via a prepaid debit card of $350. We had 4 hours to design a solution three resources www.AirTasker.com, www.freelancer.com and www.fiverr.com. We had to brief people in all parts of the world on logos, graphics, WordPress sites and hosting services and we studied the market, wrote the web copy and investigated our competitors. The business coaches guided us and provided very specific feedback to us every 2 hours on our personal team behaviors. It was mind blowing as we all thought this task was impossible. The result was truly amazing as we started to use technology and work as a team. We used resources and had a new website and a business plan build at 3.30. The show case at the end of the day was a great experience. Every team came together as one. This activity is the best 8 hours I have spent in corporate life. The video of the session is a prized possession”
– Gerald Hije AGL Strategic Customer Connections - Art for Sale.
- Beach Olympics.
- Donate a Gift.
- Produce a Music Video.
- Feed the Poor.
- Find the Prize.
- Build a Pet House.
- The Ultimate Survivor.
- Getting Motivated – Apple and Straw/ Board Breaking/ Bar Bending/ The Success Triangle.
- Team Culture Program.
Tailored Courses
EASILY BRAND OUR MATERIALS FOR YOUR USE
When you need to get your workforce or customers up to speed quickly, use our library of specialised training programs that are ready to deploy. We can also deliver your organisation’s training programs or our instructional design teams can create a customised learning program just for you.
Choose from over 40 programs covering the following topics:
Next steps
Following a ‘no obligation’ consultation about your teams’ needs we will tailor a specific program for your employees.
Upon acceptance, we undertake research to set a benchmark for the desired outcomes for the project.
COST EFFECTIVE OPTION FOR SCALE TRAINING
For pricing, call on 1300 135 818 or click the contact button.
Our Team Building Courses FOCUS on changing the CULTURE of Teams, here is some additional information about that.
Team Culture Events
Our Team Culture workshops help explore what is culture, team values, effectiveness and ways of working to achieve stuff.
Our approach
Team culture workshops facilitate team collaboration and provide the external impetus often needed to help define and implement positive behavioural shifts in response to the specific needs of the team. Co-designed alongside key team members and facilitated through a process of discovery and strategic thinking, workshops are often used to:
- Help reflect on and redefine team identity, common purpose, and values. We do this with our Vision Cards.
- Consider the different strengths within the team, and how to leverage this diversity to maximise team impact.
- Help consider key challenges and opportunities for the team, and collectively agree tangible future action.
- Kick-off new behavioural norms which can help to enhance team culture and long-term engagement.
Teams and Effectiveness
The workshops can help improve the impact of both performing teams. Defining key team challenges and desired outcomes is a key outcome. Utilizing team assessment tools and group conversation we gain deep insights exploring the importance of team behaviour on customers and key stakeholders.
Design
Design workshops are often run to help engage teams to consider their core identity, purpose and values. Experiential activities are used to highlight the importance of thinking big.
- Gain insight into what matters most to people.
- Facilitating out future scenarios and goals.
Leadership Team Behaviours
Leadership team workshops are often held to assist with decision making processes and leadership behaviours. Either as part of or specifically distinct from strategic planning workshops, a key focus is to bring the leaders together as a strong, cohesive and impactful team.
Workshops may be initiated where major changes are introduced, new leaders start, new teams are created, or where there is an opportunity to strengthen collaboration and the collective impact of an existing leadership team.
“DPA did an outstanding job with our senior leadership team, working to improve our understanding of how we operate under high pressure and opening our eyes to some new thinking and approaches. The core values work with the leadership team and entire staff was an engaging and valuable process with tangible outcomes and clear direction. Overall the experience with DPA was extremely good and we believe the outcomes should pay dividends for our business in the future”.
– Don Wilcox
Stride
CEO
To contact one of our trained experts, provide a course briefing or find out more about our services, simply book a time to suit you and we’ll be in touch!
We are also available to contact via a video-call, if you prefer.
Office
Suite 14 Level 56 MLC Centre 19-29 Sydney New South Wales 2000
Call Us
1300 135 818
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ABN 15 166 300 938
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